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2447 Rockford Mountain Lane
Durham, NC 27713
Phone – 234-593-3290
Email id –
OBJECTIVE
Human Resources and Office Specialist
RELOCATE
DC
OBJECTIVE
To secure responsible position that will challenge my abilities allowing me to fully utilize my problem solving, organizational, customer service and communication skills.
PROFILE
Well qualified Professional. Experienced in fast paced environments that depend on efficiency and accuracy. Exceptionally competent. Self-starter with strong Human Resources background. Recipient of American Bankers Association coveted Outstanding World-Class Customer Service Award.
WORK HISTORY
Bank of America, MidAtlantic Consumer Bank, Personnel
January 2005 - Present
Responsibilities include but not limited to employee relations, benefits, payroll Specialist, database management, ensuring compliance of all legal and government reporting and policies for the divisions
Participate in recruitment efforts for exempt and non-exempt positions; schedule interviews, coordinate temporary staffing for the division
Serve as the point of contact for all personnel employee matters and provide guidance to associates
Coordinate and monitor leaves of absences in designated markets in the division
Ensure compliance and consistency of company policies, procedures and best practices
Track reviews and handle performance management issues with managers and associates
Salary Specialist that includes merit increase, salary adjustment and changes, transfers, leave of absence, etc.
Participate in recruitment effort for exempt and non-exempt personnel; coordinate advertisements and position postings;
Monitor personnel hiring and terminations and ensure accuracy of data input and systems access for associates
Prepares and compile data for staffing and diversity related reports and distribute to management
Maintains employee confidence and protects operations by maintaining personnel data confidential and accurate
Communicates with executives and line management to gather and convey relevant information to associates
Washington Hospital Center, Recruitment &Employment, Human Resources
February 2003 - January 2005
Provided direct support for recruitment in a 6,000 employee healthcare organization that include recruitment efforts
Processed over 100 new hires on a monthly basis that include assigning employee numbers, scheduling pre-employment physicals, background and reference checks, verification of education and credentials/licensures
Ensured that the employment process is in compliance with hospital philosophy, policies and procedures and Federal and District of Columbia laws and coordinates and facilitates new hire orientation
Recruit candidates for various department positions and ensure that the application process meets standards
Duties included maintaining long-term customer relationships and act as primary liaison between employees and outside vendors
Verified identification and the authorization to work in the United States for new employees, requisition employees, and rehires
Screened resumes and applications and conduct preliminary interviews for entry-level and nursing positions to identify qualified applicants
Generated monthly queries for management review; administer HR tracking system for new hires and terminations
Coordinated and participate in job fairs/open houses and maintain calendar for upcoming events
American Bankers Association (1995-2002), Administrative Manager, Membership
February 2001 -November 2002
Managed the administrative processes that include supervising support staff, compose correspondence, departmental calendars, office supplies, expenditures, and technical support and vendor relations
Managed departmental $3M budget; forecast changes and monitor all monthly expenses
Managed logistics for executive committee meetings that include but not limited to facility, attendees, agendas and travel arrangements and attendees for events
Developed and coordinated members and nonmembers membership invoice mailings and track payments for membership dues
Ensure adequate phone coverage for the department
Sr. Human Resources Partner
November 1995 -January 2001
Assisted the Association of 500 employees with staffing and recruitment processes; administered pre-employment test, screened resumes, scheduled interviews, employment verifications, completed background and reference checks Processed personnel actions that included salary adjustments, merit increases, transfers, leave of absence, pension Calculations, metro check deductions and benefits programs
Coordinated new employee orientation and ensure that new hires paperwork is completed accurately
Updated the vacancy announcements, bulletin board, ABA web pages, job line and external web sites
Composed and submitted job ads to various recruitment sources and tracked monthly advertisement expenses
Managed the internal temporary staffing pool and youth employment programs for various internship positions
Scheduled and interviewed candidates for administrative positions
Formulated and assembled personnel policies and procedures to various department in the Association
Scheduled and coordinated blood drives and influenza shot programs for the Association
MCI Telecommunications Corporation (1987-1995), Accounts Payable Analyst, Marketing Analysis
October 1994 -August 1995
Researched financial reports on the Accounts Payable database system Processed invoices and reconciled accounts
Maintained overdue invoice reports, discrepancy ledger accounts and tracked purchase orders
Developed and maintained a filing system to track invoices more effectively and managed accounting related projects
Executive Secretary/Administrative Assistant, Marketing
August 1987 -September 1994
Assisted the Director of Marketing with the daily operations of the department and provided administrative support to Director and staff that include composing correspondence, office supplies, travel arrangements, technical support and vendor relations
Coordinated logistics for executive committee meetings, calendars and travel arrangements
Tracked departmental expenditures that include but not limited to purchase order management, petty cash and vendor payments
Maintained specialized database system on workstation occupancy
Supervised temporary employees on special projects and provided administrative and project management support to department
National Coalition, Receptionist/Word Processor
December 1986-August 1987
Provided receptionist and word processing support to staff
Typed correspondence and developed presentations, travel arrangements, meeting planning and coordinate fundraising events
Performed clerical duties assigned that included distributing mail, filing, faxing and Xeroxing
Georgetown University Hospital, File Clerk, Medical Records
January 1985-December 1986
Retrieved medical records requested by physicians and filed lab work in patients records
Transcribed physicians diagnosis on patients care by using a Dictaphone
Performed duties assigned by Office Manager
EDUCATION
Thomson Education Direct
May 2004 - Present
Human Resources Management
American University
January - June 1997
Society for Human Resources Management - Certificate Program -May 1997 Management Practices, Selection &Placement, Training &Development, Health/Safety &Security, Employee &Labor Relations, Compensation &Benefits
Strayer Business College
January 1992 -December 1992
Business Specialist
TRAINING &DEVELOPMENT
Basic Supervision, Business Writing, Dale Carnegie-Effective Speaking &Human Relations, Time Management, Speed-Reading, Stress Management, Myers Briggs, Interviewing People, Management Skills, Project Management, Medical Terminology, Telemarketing, CPR Certification, SHRM -Professional Membership
COMPUTER SKILLS
Microsoft Suite, Outlook, Word, Excel, PowerPoint, Access, Publisher, WordPerfect 6.1, Lotus Notes, HTML/Web Site Design, HRIS Systems, Database Management Systems, PDS/Client Server
Professional References Available Upon Request
RICHARD ANDERSON,
1234, West 67 Street,
Carlisle, MA 01741,
(123)-456 7890.
Also see: HR Specialist Resume
